Read Our Customer Testimonials

When you need reliable moving services, you need Clarke’s Household Moving. Our team’s main focus is ensuring our customers have a safe and efficient move, no matter where you’re going or how much you’re taking with you. We help you every step of the way, and our past customers have a lot of good things to say about us. Read the testimonials below, and contact us to schedule your upcoming move.

We are featured as professional movers on CBC Marketplace. To view our segment, set the video to 9 minutes in and press play!

Movers Reduce Stress

My wife and I would like to thank Jason and his crew for the best move imaginable. The last mover we used ripped us off and did not fix the China cabinet they broke. I had to do it myself.

We were understandably apprehensive but Jason more than lived up to his word and made the whole experience much much less stressful. We will recommend Clarkes to anyone who asks who we used for our move. It’s nice to see that there are still some people out there with integrity.

Thank you for the move.
Jim and Kathy K.

Personable, Helpful & Respectful Movers

I wanted to write a letter on behalf of my husband and I regarding Clarke’s Household Moving. We found there to be so many things that we were impressed about, but the key ones were the following:

1. The initial meeting with Jason put our minds at ease. He was personable, and very helpful outlining the realities of the move, and being transparent about the costs
2. All of the movers took great care to wrap all of the furniture with blankets and there was no damage to the homes, nor the furniture
3. They provided good paperwork for us upfront, and at the end for our financial purposes
4. We found the movers to be kind and personable, and as well, they offered additional services after we moved in to help unpack
5. The move was an emotional one for us, and we found that having such courteous attention to our needs made all of the difference
6. They were able to move my piano that is my prize possession, and they did it in a manner that was very respectful
7. They phoned us back (Roberta was excellent). This sounds very simple, but so many businesses do not call back, or communicate effectively. Their people pick up the phone and call, and again, this means something to people

The whole move was done very effectively and efficiently, and we greatly appreciate the time and attention that the team made to our move.

Sincerely,
Shelley and Chris

Our Moving Company of Choice

It is my pleasure to provide you with this letter of reference which can be shared with both your current and prospective clients.

Over the past 4-years that we have done business, I found the experience to be excellent each and every time we have had need to call upon your company.

From the initial call I placed to your office, through the move preview, the packing process, the moving process, the unpacking, and the furniture placement, I have nothing but praise for the level of expertise you have attained and mandate within your staff. Even when you or your staff are presented with on-the-spot changes, the response has always been receptive and immediate, which we very much appreciate.

The commitments you make with this office have always been met and the work has been carried out efficiently, professionally, and safely by your team of movers. The fact that we can continue to carry on our normal daily business while the move is taking place is a testament to this efficiency.

Based upon your past performance with Home & Community Care Department of the Vancouver Island Health Authority, your company was chosen to enter into a 4-year contract for all office moves for Home & Community Care, Comox Valley and Campbell River, as well as the Public Health and Mental Health offices. I know I speak for everyone involved when I say that we were delighted that you agreed to be our moving company of choice.

I would not hesitate to recommend Clarke’s Household Moving to any person or organization that is looking to have a move done and have it done very well.

Sincerely,
Vancouver Island Healthy Authority
Terri M. Hetchler
Home & Community Care
Office Coordinator

Protected My Precious Stuff

If you need to move your precious stuff:

I would advise you to contact Clarke’s Moving and Storage.

I learnt about Clarke’s because Jason and Roberta added their flyer to my mailbox when they learnt that my home was for sale. I phoned Roberta. She was informative and made an appointment for Jason to evaluate the move.

Jason explained that he is an experienced mover, having worked with his father for many years, and then he followed in his father’s footsteps. Jason examined my precious furniture and everything I wanted to move. Then he estimated the time required and the cost of the move. We decided on the best moving date.

On moving day, the movers arrived at the planned time, they packed quickly and carefully, and then they put all my precious stuff expertly in the moving van. They were finished early!

The next day, although Jason had arranged an arrival time for my precious stuff, I was reassured because I received a phone call confirming that all was well and that the movers were minutes away from my new home.

It was raining when the movers arrived. However, the movers had wrapped all my precious stuff and it was protected. Everything was moved quickly into place. Even complicated furniture, like my grandmother clock, was moved expertly.

I had a great experience. I would recommend Clarke’s Moving and Storage when you need to move.

Sincerely,
Jill T.

Move Completed As Planned and On Budget

Thank you very much for the professionalism of your excellent moving team for our move two weeks ago. We were wary of the moving process after an exceptionally disastrous move from the lower mainland eight months ago with one of the big three nationwide companies. You and your hardworking staff have proven to us that a move can be completed as planned and promised, on budget and on time. We were impressed by the care and attention that your team gave to our goods with all furniture, pictures, and even small items being wrapped in quilts and well secured with tape. This did not happen with the previous company. Your team took amazing care in the moving of the larger items into our brand new home and not one scratch, scrape, or chip happened. And they were more than accommodating in placing the furniture and reassembling it. In addition, you and your team were pleasant, helpful, and obviously proud of their work and of working with you. We also admire your commitment to community causes and thank you for helping to place some of our furniture with families that could benefit. Thank you again and please do not hesitate to use us as a reference at any time.

Kind regards
Jan E. and Graham H.

Professional, Reliable & Courteous Moving Team

A heartfelt thank you to Roberta, Jason and their professional moving team! Care and attention was taken in packing my furniture and precious belongings. I was apprehensive in driving my car from Courtenay to the ferry and to Chilliwack. Jason arranged for Shaun to drive me and we followed Jason in the moving truck. Thank you to Shaun. Highly recommend Clarkes moving co. Professional, reliable, courteous and a pleasure to deal with!

Sincerely,
Erla R.

Wonderful Moving Crew

Well we are all settled in our new home so we wanted to take a moment to say how well our move went. Jason & his crew were wonderful. All three were so professional and courteous, laying runners down to ensure our new hardwood would not be scratched. They worked so fast and efficiently. We were both so impressed. We have already given your company name out to “Benco” to pass along to anyone they sell a house to and will continue to pass along in the future.

Thank you and a big two thumbs up!!
Pat and Dave D.

On Time, Respectful and Efficient Movers

It gives me great pleasure to write this letter of reference for you to share with whom it may concern.

Clarke Household Moving & Storage has completed many move-ins for residents coming to live at Berwick here in Comox. In addition, I know you have been involved in some internal moves as residents have changed suites in the building.

Our experience has always been that your company does everything a moving company should do: you show up when expected, treat our residents, staff and our physical building with the greatest respect, complete your move in a fast and efficient manner, and give the good service that is so important to our clients during the sometimes stressful experience of moving to a new home.

We are sure you will continue to be a preferred provider for our clients and their families and look forward to having you move many more residents into our beautiful Comox building.

Yours sincerely,
Jackie Holt
Administrator

Went Out of Their Way

Gathering up all your household possessions and moving them...not something anyone looks forward to. Newly retired, we decided to move closer to our grandchildren, making the difficult decision to move from the Kootenays to Vancouver Island. For six months we rented an apartment in Courtenay until finding the perfect home for us in Cumberland. The move from the interior to the island went smooth enough, but did not compare with our move to Cumberland with Clarke’s Household moving. The perspective of two moves in less than six months gave ample evidence of the difference(s) in the two moving companies.

When Clarke’s men arrived they made a point of greeting us, were always polite and worked most efficiently. Unlike the previous company, Clarke’s used special blanket covers to protect our furniture, even covered our mattress with a special protective covering. Everything remained clean, dry and undamaged. At our new home Clarke’s men went out of their way to put everything where we asked, even moved our couch around until my wife was satisfied.

Should we ever move again, I would not hesitate to call upon Clarke’s Househole Moving to move us, and I have no hesitation in recommending them.

M.J.P.

Thanks!

Just wanted to drop you a line to say that my wife and I really appreciate the care and attention your team took with our move last week from Courtenay to Black Creek. The guys were very good at communicating with us and worked efficiently throughout the day. We have a few awkward pieces of furniture but nothing phased them and it all arrived to our new home exactly the way it left.

When we got to the new place there was some furniture left behind and the guys were great – they moved it wherever we needed so that we could organize everything just the way we like it!

Will be recommending you to our friends and family in the future.

All the best,
- Mark and Elaine T.

Thank you SO much!

Just a quick note to thank everyone at Clarkes involved in getting my Mom’s furniture to me. Every step of the way I experienced friendly, helpful, honest people on your team. The boys bringing it in could not have been nicer and they did a great job.

I wish you folks were in Vancouver. I have moved a lot and had terrible experiences with movers before this.

You folks are special and I’ll let everyone I know in the CCV how special.

Thank you very much.
Jennifer C.

Far Beyond Expectations

I am writing to express my gratitude to you and especially to your excellent employees Frank, Mike and Josh for facilitating my recent move with such expertise.

My move from Comox to Victoria was complicated with different loading dates from delivery dates, from a no step rancher to a three story townhouse, an early morning load in Comox and an early morning unload in Victoria. However, your staff made it all seem so simple, nothing was a problem and they could not have worked harder or been more careful with my possessions. I feel that they went far beyond my expectations which were pretty high.

Mike, Josh and Frank arrived on time to load, they were friendly and caring. Mike and Josh arrived in Victoria to unload three days later at 9 am sharp which was when I took possession. I have a great deal of large and extremely heavy furniture that they managed to transport up many, many stairs and place exactly where I wanted, even if I changed my mind once it was placed. They worked very hard all day without more than a 10 min. break, even though I kept encouraging them to rest and eat.

I cannot express my gratitude adequately in words. I felt as if extremely strong, hardworking and very caring family members were looking after me and my belongings. Please extend my thanks to them.

I would highly recommend your company to anyone who wishes to minimize the stress that any move especially an emotional and complicated one can have.

With Great Appreciation,
Susan D.

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